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Module 1 · Is this right for you?

How a computer repair and IT help business works

  • Lesson 1 of 23
  • 5 min read
  • Free lesson

You fix and set up computers for households and small businesses, on-site or remotely.

Common jobs

  • Slow computers, viruses and pop-ups.
  • Windows reinstalls, upgrades to an SSD or more memory.
  • Email, Wi-Fi, printers and backups.
  • Ongoing support for a small office.

The steps to a first paid job

  1. Choose your services and set prices.
  2. Prepare tools, a backup drive and a job sheet.
  3. Tell your network and local businesses.
  4. Do the job, explain it simply, and get a review.

A good sign: a client who calls you again, or a small business that wants monthly support.

Do it now

Tick it off when it is done. Your ticks are saved on this device.

Quick check

Pick an answer to see how you did.

In a typical case, how long until the first money comes in?

Your challenge

Check it before you spend

Fix three friends’ laptops and write down how long each job took.

You are done when:

  • You wrote down what you found
  • You know whether to carry on or adjust

You report this yourself. Nobody checks, so it only counts if you really did it.

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